Need help?
Frequently Asked Questions
Order
We currently don’t ship overseas through our website. However, our products are widely available in many countries through major retailers and e-commerce platforms.If you’ve purchased our product internationally and need assistance, please submit a warranty claim or contact our customer support team—we’re happy to help!
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.
General FAQs
If your order arrives damaged or defective, don’t worry, we’ll make it right. Just send us a photo of the item and your order details by contacting our support team at www.zulaykitchen.com/contact-us. We’ll send you a replacement right away, as long as you can provide proof of purchase. You can read more about our warranty here: Zulay Kitchen Warranty.
Yes! We love helping you save while stocking your kitchen. We often run special bundle deals and seasonal promotions. Keep an eye on our featured deals page on our website and sign up for our email list so you don’t miss them.
If your package seems delayed, check your tracking number first. Still not seeing updates? Reach out to us at http://www.zulaykitchen.com/contact-us with your order number, and we’ll help track it down. If it’s confirmed lost, we’ll send a replacement or issue a refund.
We want you to love your purchase. If you’re not completely satisfied, you can return your order within 30 days for a full refund. Just contact our support team to start the process—we’ll provide easy instructions.
Absolutely. Every product is backed by our Zulay Guarantee. If something isn’t working out, let us know and we’ll replace it, refund it, or find a solution that leaves you happy.You can read more about our warranty here: Zulay Kitchen Warranty.
We’re a family-owned business based in Florida, USA, named after our mom, Zulay. Our products ship from U.S. warehouses so they reach you quickly.
For U.S. orders, shipping usually takes 3–7 business days. International orders may take longer depending on the destination and customs. You’ll get a tracking number as soon as your order ships.
Yes, digital gift cards are available and make the perfect gift for the home cook or coffee lover in your life. You can find them right on our website.
If you need to make changes, contact us at http://www.zulaykitchen.com/contact-us as soon as possible. We’ll do our best to update or cancel before your order ships.
Registering is quick and easy! Just click here to register your product for our warranty. This helps us process any future claims faster and ensures you’re fully covered under our Zulay Guarantee.
Yes, you can find many Zulay Kitchen products on Amazon, but you’ll always get the best deals, bundles, and offers directly on our official website.
You can reach us anytime at http://www.zulaykitchen.com/contact-us. Our friendly team is here to help with any questions or concerns.